Booking Conditions

🏠 The apartment

1. Identification of the parties

This document regulates the contractual relationship between:

Landlord (owner or manager):
Owner of the tourist accommodation, whose complete details are recorded in the official register and will be provided at check-in.

Tenant (guest):
Person making the reservation, of legal age, whose details will be collected during the contracting process.

Both parties acknowledge having sufficient legal capacity to formalize this contract.

2. Purpose of the contract

The owner leases the property described in this document for seasonal rental, intended exclusively for vacation use.

This contract is temporary and is governed by article 3.2 of Law 29/1994 on Urban Leases.

3. Booking process

The reservation is formalized through:

• Online request
• Availability confirmation
• Full or partial agreed payment

The booking will be confirmed upon receipt of payment and confirmation by the owner.

4. Duration of stay

The stay will take place between the dates selected in the booking:

• Check-in: from 16:00
• Check-out: before 11:00

Key delivery and return will be carried out as agreed (in-person or self-check-in).

5. Price and payment method

The total price of the stay will be as indicated at the time of booking.

Payment can be made by:

• Bank transfer
• Online payment
• Cash (if previously agreed)

The booking may include a deposit or advance payment for confirmation.

6. Security deposit

To guarantee the good condition of the accommodation, a card verification will be carried out at check-in, the amount of which is temporarily held and fully and automatically released upon departure, except in case of damages.

For bookings paid by Bizum or bank transfer, these methods do not support card pre-authorisations. Therefore, the security deposit is considered included in the booking deposit already paid by the guest. This amount is refundable within 7 calendar days of the check-out date, except in the event of damage or breach of the rental conditions.

7. Guest obligations

The guest agrees to:

• Keep the property in good condition
• Use facilities and equipment responsibly
• Not cause disturbances to neighbors
• Respect community rules
• Report incidents as soon as possible
• Not exceed the maximum number of authorized occupants
• Not make copies of keys or grant access to third parties

8. Owner obligations

The owner agrees to:

• Deliver the accommodation in optimal conditions of cleanliness and habitability
• Guarantee the proper functioning of supplies (water, electricity, etc.)
• Address incidents as quickly as possible
• Not interfere with the guest's stay

9. Rules of use

• Parties or events are prohibited
• Subletting or transferring the property is prohibited
• No smoking indoors (unless expressly indicated)
• Pets only with prior authorization

Non-compliance may result in immediate cancellation of the stay without refund.

10. Number of occupants

The maximum number of guests will be as indicated in the advertisement.

Exceeding this capacity without express authorization is not permitted.

11. Cancellations and Refunds

General cancellation conditions:

• More than 30 days before check-in: full deposit refund (no management fee).
• Between 15 and 30 days before check-in: 50% of deposit refund, after deducting a 10% management fee on the original booking total.
• Less than 15 days before check-in: no initial refund. Dates are released for new bookings. If dates are rebooked, a partial refund will apply according to reoccupation conditions.

In case of no-show, no refund will be made.

If the owner cancels for justified reasons:

• The full amount will be refunded

11.b Conditional Refund for Reoccupation

When a cancelled booking (with less than 30 days notice) is reoccupied for the same dates:

• If cancelled 15-30 days: refund of 50% of original deposit minus 10% management fee.
• If cancelled less than 15 days: 0% initial refund. If new booking occurs, partial refund calculated after 10% management fee.
• The refund will never exceed the amount originally paid by the cancelled guest.
• Management fee: 10% on the original booking total.

12. Liability

The owner shall not be liable for:

• Loss or theft of personal belongings
• Improper use of facilities
• External circumstances beyond the accommodation

13. Contract termination

Failure to comply with the conditions may result in immediate termination of the contract without compensation.

14. Applicable legislation

This contract is governed by Spanish legislation, in particular:

• Urban Leases Law
• Tourist housing regulations of Andalusia

The parties submit to the courts of the place where the property is located.

15. Acceptance

Making a booking implies full acceptance of these conditions.

This document has contractual validity equivalent to signing a physical contract.